American airlines customer service baggage. Please call our automated Disability Assistance Line at 800-892-3624 (option #3) to leave a message regarding your concern with Home Contact American Lost and found Lost and found Where did you lose it? On the plane, at the gate or in an Admirals Club® File a lost and found report and we’ll search for Customer service and support for questions about bags including delayed, damaged or missing bag status. For more American Airlines, one of the largest carriers in the world, has a detailed baggage policy that covers everything from carry-ons to checked luggage. For more information about paying for your bags online, visit our customer service FAQs. What to do To report missing travel credit or request an extension, go to ‘Compliments and complaints’. Report it to American’s Baggage Service Office in At the Airport At American our purpose is to care for people on life’s journey. 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Please call our automated Disability Assistance Line at 800-892-3624 (option #3) to leave a message regarding your concern with Delayed and damaged bags Find out what to do about delayed or damaged bags Bag delivery Bag delivery FAQ Lost and found Learn how to find your missing item Refunds and receipts Miles AAdvantage® FAQs Customer service Baggage Delayed and damaged bags Lost and found Refunds and receipts Customer service FAQs Products & programs Flight discounts Home Contact American Lost and found Lost and found Where did you lose it? On the plane, at the gate or in an Admirals Club® File a lost and found report and we’ll search for your item for Customer service and support for questions about bags including delayed, damaged or missing bag status. How it works: Find our sign with a QR code at Refunds (request or status check) If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. We're dedicated to providing a positive travel experience for all customers. Feedback about your American Airlines Vacations package. Paying for bags online Save time, pay at check-in Don’t wait in line at the airport – get the best price available and check up to 3 bags when you check-in on aa. Delayed or damaged baggage. Delayed and damaged bags Find out what to do about delayed or damaged bags Bag delivery Bag delivery FAQ Lost and found Learn how to find your missing item Refunds and receipts Customer service Baggage Delayed and damaged bags Lost and found Refunds and receipts Customer service FAQs Products & programs Flight discounts Products & programs FAQs Customer service FAQ Reservations and tickets FAQ See all FAQs Send us an email Contact American Call us Contact Reservations Come see us Ticket sales centers Report onboard Customer service and support for questions about bags including delayed, damaged or missing bag status. Home Contact American Customer relations Customer relations Thanks for your patience We’re experiencing higher than normal volume and we’re working around the clock to reply and care All bag fees are non-refundable and apply per person, each way, even if you buy or get an upgrade that includes free checked bags. Customer service and support for questions about bags including delayed, damaged or missing bag status. Find helpful information if your trip includes 1 or more flights with our partner airlines. You can pay for up to 3 checked bags (per person) before All bag fees are non-refundable and apply per person, each way, even if you buy or get an upgrade that includes free checked bags. 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